Managed IT Services in Singapore
Cloud, security, backup, network and helpdesk — managed end-to-end for one fixed monthly fee, by the team that's kept Singapore SMEs running since 2014. EverCare plans start from S$109 per user per month.
Sound familiar?
IT problems get fixed by "whoever is least busy" — and downtime is starting to cost real money
You're paying a vendor by the hour, so their incentive is your problems, not your uptime
Compliance (PDPA, client security questionnaires) keeps coming up and nobody owns the answer
That's what Managed IT fixes: one team accountable for keeping your business running.
Everything covered, one subscription
Six service pillars, delivered as one integrated managed service — not six vendors pointing fingers at each other.
Cloud infrastructure
Microsoft 365 and Azure — designed, deployed, and managed for performance.
Security & compliance
Endpoint protection, email security, PDPA compliance support, and 24/7 threat monitoring.
Network management
Firewalls, SD-WAN, Wi-Fi and reliable connectivity for every site.
IT helpdesk & support
8x5 helpdesk with on-site support, plus 24/7 emergency hotline for critical issues.
Backup & recovery
Automated backups, disaster recovery, and business continuity planning.
Proactive monitoring
AI-powered infrastructure monitoring that flags issues early, often before they affect your business.
How it works
IT assessment
We audit your infrastructure, security posture and pain points, then give you a fixed quote. The fee is offset against your onboarding fee if you go ahead.
Onboarding & stabilisation
Monitoring agents, security baseline, backup verification and documentation — typically within the first month.
Ongoing management
Proactive maintenance, helpdesk support, and quarterly reviews that keep IT aligned with where your business is going.
Start with an assessment
We audit your infrastructure, security posture and pain points, then give you a fixed quote.
The assessment fee is offset against your onboarding fee if you go ahead with EverCare.
Book an IT assessmentIn-house IT vs break-fix vendor vs managed services
Three ways to run IT — and where each one fits.
| In-house IT hire | Break-fix vendor | Evernet Managed IT | |
|---|---|---|---|
| Fixes issues before they cause downtime | |||
| Predictable cost, with no coverage gaps | Varies | ||
| Full-stack expertise (cloud, security, network) | Varies | Varies | |
| 24/7 emergency coverage | |||
| Security & PDPA-aligned controls built in | Varies | ||
| A path from stable IT to AI adoption | Varies | ||
| Cost structure | Salary + benefits + coverage gaps | Hourly — unpredictable | Fixed monthly subscription |
— varies by individual arrangement
Why Evernet
ISO 27001 & ISO 9001 certified
Security and quality management audited, not just claimed.
70+ Singapore businesses
Under our care today — and growing since 2014.
Fixed monthly pricing
No surprise bills, no hourly guesswork.
AI-ready by design
We manage your IT the way we'd build a foundation for AI adoption, because that's our other job.
What clients tell us after a ticket
Comments from our post-ticket feedback, as written — names removed.
The problem was resolved in 45 minutes. Appreciate the efficiency. Thank you.
Prompt reply and excellent service. Keep it up.
I had a great experience with your service today. The representative was polite, helpful, and resolved my issue quickly. Thank you for the excellent support!
Thanks for the speedy and effective assistance
Excellent service, extremely skilled, and approaching me to provide guidance.
Good and fast response from team
Prompt responses, useful guidance that is easy to understand.
With great patience, excellent services!
The support engineer had been very helpful and proactive in our recent issue. They are really awesome and very professional.
Very well done. Awesome. I am super happy
Helpful and patient staff and ensure the work done
Fast and efficient
Very incredibly responsive and helpful. Communication throughout was clear and professional.
Being effective without wasting time.
Evernet IT is always very fast in their response. Very happy and satisfied with their service.
Very prompt action! Thank you!
Extremely patient with my numerous questions and addressed each one thoroughly. They were incredibly helpful and efficient — I truly appreciate their support and assistance.
Issue was rectified really quickly, thanks team!
Well done. Fast response and configuration without error.
Fast respond and resolve issue immediately
It was a good experience; your colleague was very competent and was able to explain me what he did.
Quick and responsive.
Email was sent at 5:20pm, issue was resolved before 6pm on the same day. Very efficient. Support staff was very nice also.
The upgrade was done smoothly! Thanks!
The entire migration process was very smooth.
Responsive and professional
Helpdesk took prompt actions and come to office to check the server
Fast response, keep it up!
Thank you for your prompt support and assistance. I really appreciate the time and effort you put into resolving the issue. Everything is working well now.
Thank you for the efficient help
Your support team did a great job in solving our issue.
Prompt and good response. Thanks!!
The problem was resolved in 45 minutes. Appreciate the efficiency. Thank you.
Fast and efficient
Email was sent at 5:20pm, issue was resolved before 6pm on the same day. Very efficient. Support staff was very nice also.
Prompt reply and excellent service. Keep it up.
Very incredibly responsive and helpful. Communication throughout was clear and professional.
The upgrade was done smoothly! Thanks!
I had a great experience with your service today. The representative was polite, helpful, and resolved my issue quickly. Thank you for the excellent support!
Being effective without wasting time.
The entire migration process was very smooth.
Thanks for the speedy and effective assistance
Evernet IT is always very fast in their response. Very happy and satisfied with their service.
Responsive and professional
Excellent service, extremely skilled, and approaching me to provide guidance.
Very prompt action! Thank you!
Helpdesk took prompt actions and come to office to check the server
Good and fast response from team
Extremely patient with my numerous questions and addressed each one thoroughly. They were incredibly helpful and efficient — I truly appreciate their support and assistance.
Fast response, keep it up!
Prompt responses, useful guidance that is easy to understand.
Issue was rectified really quickly, thanks team!
Thank you for your prompt support and assistance. I really appreciate the time and effort you put into resolving the issue. Everything is working well now.
With great patience, excellent services!
Well done. Fast response and configuration without error.
Thank you for the efficient help
The support engineer had been very helpful and proactive in our recent issue. They are really awesome and very professional.
Fast respond and resolve issue immediately
Your support team did a great job in solving our issue.
Very well done. Awesome. I am super happy
It was a good experience; your colleague was very competent and was able to explain me what he did.
Prompt and good response. Thanks!!
Helpful and patient staff and ensure the work done
Quick and responsive.
What are Managed IT services?
Managed IT services means handing the day-to-day running of your IT — infrastructure, security, backups, monitoring and user support — to a specialist provider for a fixed monthly fee. Instead of paying someone to fix things after they break, a managed service provider (MSP) watches your systems continuously and prevents most problems before they cost you a working day.
Evernet has looked after Singapore SMEs' IT since 2014, and today 70+ businesses are under our managed service. And because we're also an AI adoption partner, the infrastructure we manage is also set up for AI when you're ready.
Managed IT services — frequently asked questions
What are Managed IT services?
Managed IT services means outsourcing the day-to-day management of your IT — infrastructure, security, backups, monitoring and user support — to a specialist provider (an MSP) for a fixed monthly fee. Instead of calling someone after things break, a managed service provider monitors your systems continuously and prevents most issues before they cause downtime.
How much do Managed IT services cost in Singapore?
Most Singapore MSPs, including Evernet, price per user or per device per month, with the rate depending on your headcount, infrastructure complexity, and coverage level. The honest comparison isn't against doing nothing — it's against the cost of downtime, a security incident, or a full-time IT hire. Evernet's EverCare plans start from S$109 per user per month. We scope every engagement with an IT assessment first (its fee is offset against your onboarding fee if you go ahead), so you get a fixed quote before committing to anything.
What is included in Evernet's Managed IT services?
Cloud infrastructure management, security and PDPA compliance support, network management, IT helpdesk with on-site support, backup and disaster recovery, and proactive monitoring.
- Cloud infrastructure — Microsoft 365 and Azure
- Endpoint & email security, PDPA compliance support, threat monitoring
- Network management — firewalls, SD-WAN, Wi-Fi
- 8x5 helpdesk + on-site support + 24/7 emergency hotline
- Automated backup & disaster recovery
- AI-powered proactive infrastructure monitoring
What is the difference between Managed IT and break-fix support?
Break-fix means you pay an hourly rate after something goes wrong — the vendor profits from your problems. Managed IT flips the incentive: you pay a fixed monthly fee, so it's in your provider's interest to keep your systems healthy and your tickets low. For any business that depends on IT to operate, prevention is usually cheaper than cure.
Can you support businesses that want to adopt AI?
That's our speciality. Reliable, secure infrastructure is the prerequisite for AI adoption — about 40% of businesses we assess need to strengthen their IT foundation before AI will deliver ROI. We manage that foundation, then guide you into AI with our Virtual Chief AI Officer (VCAIO) service when you're ready.
Explore the VCAIO serviceFind out what Managed IT would cost you
EverCare starts from S$109 per user per month. Tell us your headcount and setup — we'll give you a fixed quote. Or start with an IT assessment and see exactly where your IT stands today.
Beyond managed IT: managed intelligence
Managed IT is stage one: keeping technology running. The next stage — what the industry is starting to call a Managed Intelligence Provider (MIP) — keeps all of that and adds accountability for intelligence. Same subscription model, expanded job description:
- AI governance — Shadow-AI monitoring, policy, data protection
- Workflow automation where the ROI is proven
- An owned AI roadmap with quarterly ROI targets
- Ongoing team training so capability compounds in-house