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For Singapore SMEs with 20–200 employees

Your IT shouldn't hold your business back.

Stop firefighting IT issues. Start growing your business with AI-powered operations and reliable infrastructure. 70+ Singapore SMEs already have.

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Fixed monthly pricing
Diverse expert team
Eve, Evernet's virtual assistant
Eve · Evernet Virtual Assistant
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Hi, I'm Eve, Evernet's virtual assistant. What's frustrating you most about your IT or tech right now?

Client satisfaction98%
Saved weekly / client (avg.)15hrs
SMEs under our care
70+
TODAY
SLA attainment97%
Client retention99%

Real engineers,
not a ticket queue

Since 2014 we've kept Singapore SMEs running. We tested AI on our own operations first, and about 40% was automated by 2026. When you call, you reach the team that built it.

8x5 helpdesk, 24/7 emergency hotline, and someone who already knows your setup.

Sound familiar?

These are the problems our clients had before they found us.

The problem

Your team wastes hours on repetitive tasks

Our solution

We automate it. Clients save about 15 hours a week.

The problem

You're worried about cyber threats & PDPA

Our solution

Endpoint and email protection, plus PDPA-aligned security controls

The problem

IT costs keep surprising you

Our solution

Fixed monthly fee. No hidden charges.

The problem

Your current IT vendor is reactive, not proactive

Our solution

We monitor your infrastructure 24/7 and fix issues early, often before staff notice.

Where are you right now?

Pick the one that fits where you are.

Ready for AI

Your IT is stable. Here's where AI pays back first.

We start with the work where AI saves your team the most time, and tell you plainly where it won't help.

  • VCAIO: your AI leadership team
  • AI assistant handling enquiries 24/7
  • Microsoft Copilot rollout, done right
  • Workflow automation (about 15 hrs a week back per client)
Start with AI

Need IT first

About 40% of businesses we assess start here.

We get your IT stable first, then help you add AI when you're ready.

  • Fewer "IT fires", caught before they spread
  • 24/7 infrastructure monitoring (we catch issues first)
  • PDPA-aligned security controls
  • Clear roadmap to AI-readiness
Fix my IT first

AI products for real business problems

Practical AI solutions designed for Singapore SMEs. Start with what you need, scale when you're ready.

Available

AI Assistant

AI assistants trained on your business data. They handle customer queries, automate tasks and work alongside your team 24/7.

Available

AI Automation

We automate your workflows and document processing. We connect your tools, extract data from paperwork and cut repetitive manual work.

Available

AI Knowledge Base

Your company's knowledge on demand. Staff ask questions in plain language and get answers from your SOPs, policies, product information and internal documents.

Available

AIOps

AI-driven IT operations that flag infrastructure issues early, before they become business problems.

Prefer Microsoft's AI? We deploy that too

Microsoft 365 Copilot adoption: readiness assessment, rollout, training and custom Copilot Studio agents. We'll also tell you when Copilot is a better fit than custom AI, and when you need both.

See Copilot adoption

AI runs on solid infrastructure

AI only pays off on a secure, reliable IT foundation. Our managed services build that foundation and keep it running.

Standardised package

EverCare Managed IT

One package covering cloud, security, network, helpdesk, backup and infrastructure monitoring, for one fixed fee per user.

From S$119 per user per month

Free quote · Reply within 1 business day

Request a quote

Share your details and we'll send you EverCare pricing for your user count. Plans start from S$119 per user per month.

What's included in every EverCare package

Cloud infrastructure

We set up and manage your Microsoft 365 and Azure.

Microsoft 365 setup & migration
Azure cloud architecture
Cloud cost optimisation
Hybrid cloud solutions
Cloud security & compliance

Security & compliance

Endpoint protection, email security and PDPA compliance support.

Endpoint protection software (EDR)
Email security & anti-phishing
PDPA compliance support
24/7 emergency hotline for critical issues
Security awareness training

Network management

Firewalls, SD-WAN, Wi-Fi and reliable connectivity for every site.

Firewall setup & management
SD-WAN implementation
Enterprise Wi-Fi solutions
VPN & secure remote access
Network performance optimisation

IT helpdesk & support

8x5 helpdesk with on-site support, plus 24/7 emergency hotline for critical issues.

8x5 helpdesk support (Mon–Fri)
24/7 emergency hotline
On-site technical support
Remote troubleshooting
Proactive system maintenance
IT asset management

Backup & recovery

Automated backups, disaster recovery, and business continuity planning.

Automated daily backups
Cloud & on-premise backup options
Disaster recovery planning
Tested data restores
Business continuity consulting

Proactive monitoring

AI-powered infrastructure monitoring that flags issues early, often before they affect your business.

24/7 infrastructure monitoring platform
Real-time performance monitoring
Automated infrastructure alerts & escalation
Custom dashboards & reporting
Predictive issue detection
Singapore-headquartered
ISO 27001 certified
ISO 9001 certified
PDPA-aligned
8x5 support + 24/7 emergency line
Flagship service

VCAIO: Virtual Chief AI Officer

Strategic AI leadership, governance, and continuous optimisation on one subscription, without the full-time executive cost. We set the AI plan with you and see it through.

Learn more about our Virtual Chief AI Officer service

Governance

Shadow AI governance, data loss prevention policies and compliance checks, so security keeps pace with AI adoption.

Strategy

Process mapping, ROI assessment and business case development, so you automate the right things in the right order.

Architecture

"Future state" workflow blueprints and quarterly strategic roadmaps you can act on.

How the VCAIO service works

01

AI Readiness Assessment

We audit your security, data governance, people and policies, and find the pain points worth solving first.

02

Build and implement

Build automations, fix data permissions, and implement AI solutions that map to real ROI.

03

Ongoing VCAIO service

Continuous governance, training, and process architecture, so each quarter builds on the last.

What's included

  • Microsoft 365 Business Premium licence included
  • Monthly AI Office Hours training sessions
  • Quarterly strategic roadmap reviews
  • Shadow AI governance & data loss prevention policies
  • Process optimisation & ROI assessments
  • Dedicated AI governance & compliance

Start with a free 30-minute call

We talk through where you stand and scope an AI Readiness Assessment if it makes sense. Assessment fees are credited back when you sign the VCAIO agreement within 30 days.

Book a free 30-min call
Real talk from our founder

"We were exactly where you are now."

In 2023, we started testing AI on our own operations first. By 2026 about 40% was automated, including ticket routing, reporting and client onboarding. Now we only recommend what has worked for us.

Our mission

Be the most valuable IT Partner that delivers Managed IT, Secure IT, and AI-augmented Productivity for our clients.

Our vision

Unlock human potential and reimagine business productivity with AI.

Our promise

Productivity and Peace of Mind — Delivered.

Our story

We started Evernet in 2014 so that Singapore SMEs could grow without IT holding them back. In our early years we did projects and repairs. Then we saw that clients only called once something had broken. So we moved to managed services: one fixed monthly fee, and one team accountable for keeping the business running.

When generative AI arrived, we tested it on our own business first. It took two years of wrong turns to find an approach that works. Today we help clients adopt AI the same way, on top of the managed IT they rely on.

Read our story →

Milestones

2014
Evernet Systems founded in Singapore
2023
Started automating our own operations with AI
2024
Achieved ISO 9001 and ISO 27001 certification
2025
Launched our AI solutions division
2025
Earned Microsoft Solutions Partner designations in Data & AI, Infrastructure, and Digital & App Innovation
2026
Automated about 40% of internal operations with AI

What we stand for

Our culture code is how we make decisions and work with clients.

Win-Win-Win or No Deal

Customers win, Evernet wins, and every team member wins. If we can't achieve that, we walk away from the deal.

Communicate with Empathy

We listen first and ask questions before we assume. Then we explain things clearly.

Own It. Be Accountable.

We take full responsibility for our work, with no excuses. When something goes wrong, we fix it and learn from it.

1% Daily Improvement

We aim to get a little better every day, through small changes and steady learning.

Zero Trust Security

We verify every access request, and security is part of everyone's job.

AI-First Productivity

We use AI tools every day in our own work, and we recommend what has worked for us.

We're hiring

Do real IT and AI work with us

We're a small team that uses AI every day in our own work.

Win-Win-Win or No Deal: clients, Evernet and the team all win
An AI-first team that uses AI in its own work every day
1% daily improvement, and room to grow with us
Certifications & training supported
View open positions

Don't see a match? We welcome general applications too.

Frequently asked questions

Common questions about our AI and IT services.

VCAIO (Virtual Chief AI Officer) is a managed service that provides strategic AI leadership without the cost of a full-time executive hire. You get continuous AI governance, strategy, and architecture guidance from our expert team. It's ideal for SMEs who need AI expertise but aren't ready for a C-level hire that can cost S$300K+ annually.

A basic AI assistant can be deployed within 2–4 weeks. This includes understanding your business processes, training the AI on your knowledge base, integrating with your existing systems, and testing. More complex implementations with custom integrations may take 6–8 weeks.

Yes, we recommend it. A secure, reliable IT foundation is essential for AI to deliver real results. Without it, AI projects often underperform or create new risks. That's why many of our clients start with our managed services to get their infrastructure right, then add AI solutions once the foundation is solid. We'll help you build that roadmap step by step.

We're ISO 27001 certified for information security and ISO 9001 certified for quality management, and we design AI solutions with PDPA's data protection obligations in mind. Some AI and cloud services process data outside Singapore. Before anything goes live, we tell you where your data will be stored and processed. We also help you put in place the safeguards PDPA requires for overseas transfers.

Most clients see ROI within 6–12 months. Across our clients, automation gives back about 15 hours a week on average. We tested AI on our own operations first, and about 40% was automated by 2026. So we know which results are realistic, and which aren't.

They solve different problems. Microsoft 365 Copilot helps individuals draft, summarise and analyse inside Office apps. Custom AI assistants automate business processes: customer enquiries, document processing, knowledge retrieval. Many clients use both. We run Copilot adoption projects and build custom AI, so we'll tell you honestly which fits your use case, and in what order.

Yes, we specialise in integrating AI with your existing business tools. Our team builds custom automations that connect with Microsoft 365, Google Workspace, Salesforce, HubSpot, accounting software, and more. For proprietary or legacy systems, we build tailored integrations.

Still have questions? Let's chat.

70+ Singapore SMEs already trust us

Tell us what isn't working

Book a 30-minute call. We'll look at your IT and tell you what we'd do, with no obligation.

Book a discovery call

A 30-minute call about your IT and where AI could help.

Book now

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Get AI & IT insights

Visit our office

140 Paya Lebar Road, #06-22, Singapore 409015

No hard sell. If you're not ready for AI, we'll tell you. About 40% of businesses we assess start with their IT foundation.

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